Customer Service
We rarely get any complaints from customers, but on the rare occasions when we do, we do everything we can to fix the problem in as timely and fair a manner as possible. We feel that customer loyalty to our shop is far more important than a single botched order. Mistakes can happen, but if you are simply unhappy or dissatisfied with a product from us, as per our 100% SATISFACTION GUARANTEE, and you may return you order for a full refund. Refunds or replacements will be issued for defective products, wrong quantity, wrong item shipped and/or freight damage.
Please look to multiple places on our website to find answers to any question or concern you may have; we are here to make your experience here as pleasant as possible. We know that we wouldn't be here if it weren't for you, and do everything we can to honor that. We're just a group of spiritual explorers who believe passionately in what we do, but who were frustrated with entheogen venders. So, we decided to start an online shop to make it everything we wished one was.
Our address for returns is:
IAmShaman Shop
ATTN: Returns
770 Sycamore Ave #493
Vista, CA 92083
Let us know if there is anything else we can do to assist you, and thanks for the opportunity to provide you with our products, even though you are displeased. Please include a note about what you would like done with your return.
Sarva Shanti,
Bodhi
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